YATICORP is seeking a confident and customer-focused Call Support Executive to handle inbound and outbound calls, assist clients with their queries, and ensure a smooth communication experience.
You’ll represent YATICORP’s voice by delivering professional, courteous, and solution- oriented support in every conversation.
This role is ideal for someone who enjoys interacting with people, resolving issues, and maintaining strong client relationships.
Handle inbound and outbound calls with professionalism and empathy.
Provide accurate information about products, services, and processes.
Log and track customer queries, feedback, and resolutions.
Coordinate with internal teams to ensure timely problem-solving.
Maintain communication records and ensure service quality standards.
Follow up with customers to ensure satisfaction and closure of issues.
Uphold YATICORP’s values in every client interaction.
Be the voice of YATICORP and directly contribute to client satisfaction.
Work in a supportive and collaborative environment.
Opportunities for professional growth and skill development in communication and
client handling.
Regular training to enhance speaking, negotiation, and support skills.
Exposure to diverse customer interactions and service management practices.
Clear career path within YATICORP’s customer support and relations divisions.
